For a long time I didn't understand what Twitter was all about. What could you say in 140 characters that was worth my time? I just couldn't figure out what Twitter was for. Would I enjoy it or just find it to be a waste of time?
Although at first I found Twitter difficult to grasp, I now really love it and recommend it crafters and creative business owners.
To help me explain why Twitter is awesome I got in touch with Blaire Windsor. Blaire's blog, Dirtsy, is about turning a craft into a business. I first connected with Blaire on Twitter (oh the irony!) and have become an avid reader of her blog.
Blaire knows a lot about how designers and makers can build a presence on Twitter. Our aim in this conversation was to shed some light on how Twitter might benefit you as a crafter and creative businessperson. Okay, here we go!
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Hi Blaire! Thank you
for joining me in this discussion about Twitter for creative
businesses. Let me start by asking how you describe Twitter to
people who say, "I just don't get it."?
That's a great question,
Abby. I didn't get
Twitter at first either: I signed up years ago, didn't really know
what to tweet about, and let the account sit.
Looking back now, not embracing it was
a huge mistake on my part.
To get the most out of any marketing
tool, I believe you have to understand the best way to leverage it
and use it properly. I use Twitter primarily as a networking
tool, and I'd describe it as the perfect social network to stay
updated, connect and learn.
For anyone starting out on Twitter, I
recommend coming up with a strategy first. Define your goals, then
map out how you're going to reach them.
Photo by Rosaura Ochoa on Flickr
So Abby, what's your Twitter strategy?
I primarily see Twitter
as a place to connect with people in my industry. I’m a sole
entrepreneur and I work from home. I use Twitter to keep abreast of
what’s happening in the sewing and craft world.
I follow all of
the major players including the craft publishing houses,
trade shows, retailers, and major and indie designers so that I can
see what they're concerned about, what news is happening, and who
they are working with. Many of my most valued relationships began as Twitter interactions.
I use Twitter to follow my interests. I follow start-ups that serve
small creative business because I enjoy writing posts here on my blog about new tools for people like me. I follow a slew of content
marketers because I’m interested in learning more about the
connection between blogging and selling.
The articles all of these
sectors link to via Twitter are often eye-opening and give me clues
about better ways to run my own business and blog.
Okay, Blaire, how would you suggest a crafter get
started with Twitter?
I'd recommend writing an
attention-grabbing bio to start with. Bios are the first thing anyone
who checks your feed sees and they're what compels someone to follow
you back. Unfortunately, it's also the very thing
most Twitter users ignore. Twitter bios are often unclear, boring, or
worse- blank.
Think of your bio as the social media
version of an elevator pitch: you've got 160 characters to define
your business and convert readers to followers.
The best bios evoke a desirable emotion
(be it shock, amusement or curiosity), tells the reader about your
product and inspires action (usually a follow or a click). Putting in
relevant keywords will also improve your chances of showing up in
searches.
Once the bio has been written, it's
time to start following people.
Photo by Coletivo Mambembe on Flickr.
Abby, how do you go about looking for who to
follow?
Twitter really gets fun
when you’re following great people! Start by searching for your
favorite bloggers and makers. Most bloggers have a Twitter icon right
on their blog which makes it easy and you connect with your favorite
Etsy sellers on Twitter right from their Etsy shops.
I also enjoy following some of my
favorite comedians, chefs, writers and musicians on Twitter. Just
check to be sure that they are actually tweeting more than once a
year before you follow them!
When someone I’m following will
retweet something interesting posted by another Twitter user. I check
out that person’s bio and then often choose to follow them, too.
Keep in mind that following and unfollowing someone on Twitter is
less personal than on other social media platforms. If someone is
tweeting too much for your taste, or tweeting material that is
irrelevant to you, you can always change your mind and unfollow them.
Photo by John Benson on Flickr.
Any last words of Twitter wisdom to
share, Blaire?
Yes- automation. It's a
huge time saver! One of the keys to Twitter success is
tweeting often. I tweet at least once every two hours and it's
impossible for me to log on to Twitter so much.
What I do is automate a lot of my
tweets, then check in once every few hours to reply to mentions and
thank those who have re-tweeted me. I actually lost my internet for an
entire day last week and because I'd scheduled my tweets a day ahead,
my tweets didn't suddenly stop. I was still able to share interesting
articles, cool handmade finds and business tips with my followers.
There are many tools that can help you
schedule your tweets: FutureTweets, HootSuite and Buffer are the ones I've tried. My current favorite is Buffer. It's so
easy to use and their support is stellar (responses within minutes!).
If you're looking for something a bit
more “all-in-one”, HooteSuite Pro lets you create multiple personalized streams. Since I
tweet on behalf of clients and help with their publicity, I create
streams with search terms that help me find bloggers to pitch to.
Of course there
are pros and cons to everything, including automation. A huge event
might occur and you'll seem obliviously tweeting to followers. For
this reason, I recommend scheduling tweets for two days at a time.
Photo by wonderferret on Flickr.
Thank you so much for our talk Abby. It
was fun to to discuss insights into Twitter. If you have any last
thoughts on Twitter as well, I'd love to hear it.
When I first set up my
Twitter account I really didn’t understand how Twitter worked, no
matter how much I read about it. I decided to just set up an account and
give it a try for six months. If I still didn’t get it, or thought
it was worthless, I’d end it. I came to see how valuable Twitter is
for professional relationships and keeping up with my industry and
now I wouldn’t run a business without it.
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Thank you, Blaire! You can find Blaire
at dirtsy.com where she blogs about turning
craft into business. When she's not blogging, she's
preforming professional blog critiques and helping
small business owners build a
presence on Twitter. And I hope you'll come say hello to me on Twitter as well.
So how do you use Twitter? Has anything here changed your perception? And if you dont' use it, why not?
Tanja says
Really interesting article. I might go into automating my tweets more, but it feels like I’m going to lose out on a personal touch. Who am I kidding though, its probably wasted time sitting on twitter as much as I do 😛
JD says
Twitter has always been a mystery to me. Your article definitely helped me to understand more about it…for example, I wasn’t sure how to find people to follow or that it was important to have a strategy for using it as a marketing tool.
I think I may need to give it a try now.
Thanks for sharing.
abbyjane says
I hope you do. Follow people you enjoy and give it a few months to see what you think. Its an entirely new way to interact with people, but I think a lot can be gained from approaching Twitter with an open mind.
abbyjane says
Hi Tanja,
I dont do much automating of tweets either. I try not to worry too much about not being constantly present. I do respond to tweets throughout the day and tweet new content when I see it, but having a constant presence is just not something I strive for.
Blaire says
Hi Tanja
You’re right it takes away some of the personal touch.
I see automation as a time saver and I still check in throughout the day to respond, so I’m still there 🙂
It’s definitely not required for Twitter success. As Abby pointed out, she doesn’t automate much, and has an amazing Twitter presence 🙂
Blaire says
Hi Tanja
Glad you liked the article, it was fun collaborating with Abby!
Automating is definitely not for everyone and you’re right it can lessen the personal touch. That’s why I drop in to respond to mentions and re-tweets often.
Many people build successful Twitter presences without it (like Abby! and she talks about that below) so it’s not something required 🙂
Gwen Bortner says
Some of the best social media advice I got early on was from Stacey (who introduced me to Abby — see the networking). Her advice which is reinforced here is to have a plan (it doesn’t have to be perfect) and then just give it a go. And since my Twitter plan is about sharing good business content — I will be tweeting about this!! Thanks for you both taking the time and sharing some great information.
Jennifer says
Lots of food for thought. As I’ve been growing my blog I’ve been thinking a lot lately about what social media platforms are best for me. There are so many options and not enough time. Prior to this post I was going to let twitter go, but now I am rethinking that decision. Facebook, twitter, pinterest, instagram, flickr, oh my! So many choices.
Catherine says
Thank you, what a useful article. I too have a twitter account that I started ages ago, and have not used it because I didn’t get it. I take the point about following the players in your chosen field, and I am off to make my strategy/plan together now! I am however daunted about automated tweeting, that seems to go against the whole “here now, thinking this” ethos, so I personally won’t be doing that.
abbyjane says
Hi Catherine,
I’m so glad this was helpful to you and I hope you enjoy being on Twitter. I’ve found it to be a terrific place to connect with people doing things I really care about. Automated tweets are certainly not a necessary part of Twitter. You can have lots of fun there without worrying about that!
Abby
abbyjane says
Hi Jennifer,
There certainly are too many platforms to attend to in a single day. It can be overwhelming. I think you have to choose those that you enjoy and benefit from them most. I don’t do much on Pinterest or Instagram or even Flickr now. Twitter and my business Facebook page, along with my newsletter, are big supplements to my presence here on the blog.